One is the increase in time required to manage email messages. ![]() It is possible to enable email tracking on all outgoing email messages however, I have found that this can present two main disadvantages: If I don’t receive an undeliverable or bounce error, I can generally assume that the email has been delivered. Generally, I will gauge whether an email has reached the recipient’s email server based on the lack of an undeliverable email message being received. Although Delivery Receipts are available within Microsoft Outlook it is important to understand that many email servers are now configured NOT to send back delivery receipts. ![]() It is important to be aware that recipients can choose to not send a receipt in response to your request, so even if you do not receive a receipt, this does not mean your email has not been viewed.Įmail, along with other areas of IT has moved along by leaps and bounds in the past few decades and as such so has email infrastructure.
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